We're here to help — expect a response within one business day.
For billing, account, or technical questions, email us directly:
Many common questions are answered in the documentation:
To upgrade, cancel, or update your payment method, go to Organization → Plan & Billing in the admin portal. For billing disputes or invoice questions, email billing@trustmft.com.
If you believe you have discovered a security vulnerability in TrustMFT, please report it responsibly to security@trustmft.com. Do not disclose potential vulnerabilities publicly until we have had a reasonable opportunity to investigate and respond.